About The Process Archives | Page 2 of 2

Yes, we absolutely fix bugs in software we didn’t originally author. About half of our customers fall into this category, so let’s talk.

Yes, we install the software we build. This includes uploading mobile applications to the relevant stores. We don’t consider a project complete until your end users are successfully using the software.

Software maintenance is an essential part of our development process. We break the maintenance phase down into three parts: bug fixes, small enhancements and large enhancements. We fix bugs that arise from a fixed price project for no fee, regardless of when you find them. If you discover a bug in our software two years from its release, we’re glad to fix it free of charge.

Enhancements correspond to improvements that are not covered under the original project. We split those into two groups: small and large. For small enhancements, we identify an hourly rate at the launch of a project and any changes you want made to the system can be completed at that rate. Having a predetermined hourly rate allows us to react quickly, making small improvements in an optimal amount of time.

Finally, nearly all software requires regular, significant improvements to stay viable. We handle these larger improvements as their own phase of project development. This typically involves coming up with a new fixed price development plan and then executing this plan.

Some firms charge a retainer or monthly fee for maintenance. We never do this. There will be no charge by Ideas2Executables until you request changes to the software.

No. We often develop software that is not used by the general public. Writing custom software that’s used just by your organization can be a smart way to give your team a competitive advantage. This software has the advantage of not needing the polish that public software looking to attract customers requires. Internal software is all about being efficient, and custom software’s ability to meet your precise needs can thrive in this area.

‘Iterative Development’ is a fancy way of saying that we take a large idea, split it into pieces, and complete each of the pieces in sequence. Iterative development is one of the core strategies we use that helps to deliver successful projects.

MVP stands for ‘Minimal Viable Product.’ It’s the first version of the software that you develop. A well architected MVP has many advantages: it can be cost effective, relatively quick to market and most importantly, it can put you in a position to learn from your customers to help determine what features should be built next.

We can use existing software as inspiration and develop code that behaves in a similar way. What makes our customers successful is when they innovate, bringing new features to market. We would urge you to reconsider your strategy if all you intend to do is to create a duplicate piece of software that’s already on the market.

“Working with Ideas2Executables was one of the best decisions my company has ever made. Like many companies, our success is tied to the effectiveness of our website. Putting our site in Ben’s skilled hands, with the combination of high quality work and fast response times, has been integral to our growth over the last several years.”

– Brendan

“Since November 2011, Ideas2Executables has proven to be an excellent long-term partner and integral part of our ongoing development strategy. Their team created excellent and well-documented code to power our web-based solution. They are reliable, flexible and have completed every project in a timely manner. Most importantly, they genuinely care about the success of our business.”

– John

“We love working with Ideas2Executables! Ben does a great job of communicating with us on projects and helping us with the details of how everything will work. He has a wealth of knowledge and keeps up with the latest technology. We always get projects back on time and quick responses to any questions. I would highly recommend Ideas2Executables to anyone.”

– Sarah

“It is very hard to find a developer who knows your platform, performs the work, and will be a partner with you for your website. Many developers farm out their work, causing miscommunication, wasting time, and making it difficult to trouble-shoot. It’s such a relief to be able to form a relationship with a developer who listens and is responsive and honest.”

– Jennifer

“For the past couple of years we have had the luxury of working with Ideas2Executables. We turn to i2x for our most challenging projects; taking advantage of their creativity, professionalism, and web development expertise. It is comforting to know we have their team in our corner.”

– Jason

“Ideas2Executables has been a consistent and wonderful vendor to deal with. They have worked tirelessly with us to develop a complex website and their steady hand has guided other professionals through the development and maintenance of the site. Their responsiveness and attention to detail is unparalleled.”

– Roy

“For the past 8 years, I have had the pleasure of working with Ben on the development and evolution of my website, ASLdeafined.com. When I think about Ben and what he exemplifies as an outstanding professional, these traits would include hard working, being timely and meeting deadlines, forward thinker, and extremely detailed focused. It has been such a pleasure to work with such an outstanding developer and professional for the last 8 years and counting. I look forward to working with Ben on new and exciting features of my website. As a developer, Ben has made such a great impact on thousands of people because of the work he does. And if it weren’t for Ben, ASLdeafined would not be the educational tool that it is today to help people learn American Sign Language. It is without reservation that I write this testimonial for such an outstanding developer! Thank you Ben for all of your hard work and class.”